1. Face-to-face convos >> text. Everytime.
2. People don’t say what they really mean, much less what they really feel.
3. (This flows from Point 2) In a no-ICLR situation, direct rebuttals are insufficient. The key is understanding.
4. Understanding is not just a matter of listening to what people say; it is listening beyond what they say. It is not so much of listening to their words, as it is to listening to their heart. (This is not a skill that law school teaches at all.)
5. Stories work better than arguments sometimes.
6. I’m an unreliable judge of my own feelings.
7. Conflicts don’t have to be resolved immediately. Living in tension is ok.
The things you learn when world views collide.